If you can't run Avast or other programs in Safe Mode, you might need to remove the drive and scan it from a separate machine for errors or issues, or look deeper into your Windows install for any problems. If that doesn't help, some deeper investigation will have to be done. How to use boot time scan in Avast: https //en-ww/article/132/ You can do this with Avast, and the idea is to catch any malware or unwanted PUPs that are loading immediately and affecting performance like this, and also prevent them from re-populating themselves after removal. I would say that your first step is to try a boot time scan. But my feeling is that it's probably the Groove Music that came with Windows If it looks different, it's possible that it's malware masquerading as a legitimate app. Groove Music is a trusted Microsoft app you'll want to check if the app you're seeing on your machine is indeed the same app. Hi there, it sounds like there may be other issues going on with your PC, not necessarily related to Avast, in this case.
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